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Hospitality Blog

The hospitality industry is undergoing a rapid transformation with hoteliers shifting more and more towards relying on digitalized technology and services in order to enhance the guest experience and improve operational efficiency. Pushing this trend is the fact that modern travelers are looking for more than just a comfortable bed and a clean room; they want a convenient, personalized and safe hotel stay able to mirror their growing preference for a mobile and IoT-enabled lifestyle.


Year in Review: Examining the Industry Trends Set to Influence Hotel Business Performance and Succes...

With 2023 representing a year of steady performance for much of the global hospitality industry, many hoteliers are no doubt looking forward to experiencing a significant increase in business growth in the year that lies ahead. Yet while forecasts for 2024 expect the global industry to further stabilize and grow, properties and brands that stay on top of the latest trends are sure to gain an edge that sees their market share increase. As we edge closer towards the new year, it’s therefore vital ...


A Look at What’s Next in Hotel Security Technology

The hotel industry is constantly evolving, and with the rapid advancement of technology, security measures are also undergoing significant transformations. As potential safety risks continue to increase in both number and ingenuity, industry solution providers are on the front lines of developing new technologies while improving older ones in order to provide hoteliers and their guests with a vital edge over would-be intruders.


Artificial Intelligence 101: How New Advances are Shifting the Hospitality Technology Landscape


Staying a Step Ahead of Human Traffickers Targeting Hotel Industry Businesses

With Human Trafficking Awareness month recently taking place in January, the hotel industry continues making progress on highlighting and combatting a global issue that ruins lives and jeopardizes business reputations. Organizations such as the AHLA have made it a priority to spread awareness on the issue and provide aid to human trafficking survivors, with major brands such as IHG Hotels & Resorts making substantial donations towards the effort. Others such as Marriott International have la...


A Hotelier’s Perspective on Achieving Success in Sustainability

Enjoy this months blog, which is a guest entry written by Bruce Redman Becker from Becker + Becker No industry has been left untouched by the global environmental crises and hospitality is no exception. Each year seemingly brings more instances of mass heatwaves, droughts and out-of-control wildfires that are leading growing numbers of consumers to question the ecological impact of their purchase decisions. Just recently published is yet another survey indicating that 65 percent of business trav...


Bridging the Gap Between Hoteliers and Guest Needs

Today’s hospitality industry is changing more rapidly than ever to address both external market influences and new guest needs. As we enter this “New World of Hospitality,” we must each understand not only what evolving industry conditions mean for operating a safe hospitality business, but also how we can continue to live up to our promise of knowing what guests want from a hotel experience and making sure that services cater to those expectations exactly.


How Tech Integrations Became Hospitality’s Greatest Priority

As the hotel industry continues to deal with reduced rates, sub-optimal occupancies, and a reduction in amenities and services, adopting an integrated systems approach is becoming more of a necessity in order to maintain operations that meet guest satisfaction expectations. Following the spread of Covid-19, hoteliers have greatly increased investments in technology in order to reduce expenses and increase efficiencies. With fewer employees helming a property and less room for errors, hotels are ...


What Does Sustainability Really Mean for Today’s Hotel Industry?

Sustainability is a word that has been used extensively in hospitality circles over the past decade and is often regarded as no more than an industry buzzword that defines the environmentally friendly practices of a lodging operation. However, the term has evolved exponentially in recent years to include a range of operational areas that bring social and economic policies together with the environmental impact an organization has on its community, as well as the planet. Together, these areas for...


The Top Three Hospitality Industry Challenges Hoteliers Must Resolve to Fully Optimize Business Perf...

For hospitality-based businesses, the industry has seemingly been hit by one crisis or challenge after another in recent years vying for the increasingly stretched attentions of hoteliers. From attempting to navigate the fallout of the COVID-19 pandemic to addressing rising guest expectations over what counts as a satisfying stay experience, hoteliers have more than enough issues requiring a need to revise business strategies and operational procedures. That being said, some industry challenges ...

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