Cybersecurity has become a pressing topic in the hospitality industry, with the pandemic bringing with it a significant increase in cyberattack attempts. Ransomware attacks, or the use of malicious software to encrypt and/or exfiltrate a target’s data and then demand payment under the threat of sharing it publicly or making it permanently inaccessible, has become a particular concern: ransomware attacks went up by almost 150% in March of 2020, and an all-time high of 78.4 million ransomware atta...


Placing Your Guests in Control of their Hotel Experience With IoT

The way that hotels provide services is without a doubt rapidly transforming both in light of advances in technology and as guests continue to expect more from their stay experiences. Nowhere is this more apparent than in the area of online connectivity as consumers become accustomed to the instant convenience and personalization advantages that the growing presence of IoT technology provides.


Do More With Less For Your Hotel Operations With IoT Technology

There’s no question the hospitality sector has been hit hard during the pandemic. According to the World Travel & Tourism Council (WTTC), up to 174 million jobs could be lost by the end of 2020 due to COVID-19 travel restrictions. Almost half of hotel industry employees are also reported to still be out of work while five out of ten guestrooms remain empty.


How Tech Integrations Became Hospitality’s Greatest Priority

As the hotel industry continues to deal with reduced rates, sub-optimal occupancies, and a reduction in amenities and services, adopting an integrated systems approach is becoming more of a necessity in order to maintain operations that meet guest satisfaction expectations. Following the spread of Covid-19, hoteliers have greatly increased investments in technology in order to reduce expenses and increase efficiencies. With fewer employees helming a property and less room for errors, hotels are ...


5 Things to Consider Before Your Next Hotel Stay

  Hotels are seeing some positive signs as the economy begins to recover from COVID-19. In the United States, around the end of May is typically a peak travel time. Hotels had an average 37% occupancy rate, up from the dismally low rate of 22% in April, 2020. Within Europe, properties likewise reported improved performance in July when compared to May while the Asia-Pacific region recently experienced a return to profitability with a +225% growth in GOPPAR during the same month. Such results pro...


The Future of Travel and Hospitality in 2021, 2022 and Beyond

While still in the midst of attempting to navigate one of the most profound crises to hit global markets, many within the travel and hospitality industries are already beginning to look ahead to determine what the long-term future may hold for their businesses. According to current forecasts, statistics fortunately indicate a rapid economic turnaround between 2021 and 2022. Yet beyond performance expectations, questions still remain over what ultimate shape the global travel and hospitality indu...


Three Essential Things to Consider When Reopening Your Hotel

The hospitality industry has continued to experience an overload of what COVID-19 means for the market and how it will impact business moving forward. Understandably top of mind for hoteliers is how to resume their operations and services in a way that addresses new market realities and that ensures their ability to recover as much lost revenue as possible. However, with so much information being circulated that provides hoteliers with a seemingly endless array of steps that they should take in ...


Covid-19: How to Operate Your Hotels Remotely

Reopening in the aftermath of the Covid-19 crisis, many hotels find themselves both critically understaffed and financially drained. Now, hospitality professionals need to reexamine how their operations and guest-facing services can successfully function. Remote operations can solve several of these challenges.


Meeting Hotel Cleanliness and Distancing Standards Post-Coronavirus

When hotel guests begin to return in the aftermath of the coronavirus pandemic, cleanliness will be a critical factor both for guests and staff. How should you best approach this new normal? Here is a list of new procedures and technologies that hoteliers are beginning to implement to limit virus exposure. 

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