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Hospitality Blog

The hospitality industry is undergoing a rapid transformation with hoteliers shifting more and more towards relying on digitalized technology and services in order to enhance the guest experience and improve operational efficiency. Pushing this trend is the fact that modern travelers are looking for more than just a comfortable bed and a clean room; they want a convenient, personalized and safe hotel stay able to mirror their growing preference for a mobile and IoT-enabled lifestyle.


Year in Review: Examining the Industry Trends Set to Influence Hotel Business Performance and Succes...

With 2023 representing a year of steady performance for much of the global hospitality industry, many hoteliers are no doubt looking forward to experiencing a significant increase in business growth in the year that lies ahead. Yet while forecasts for 2024 expect the global industry to further stabilize and grow, properties and brands that stay on top of the latest trends are sure to gain an edge that sees their market share increase. As we edge closer towards the new year, it’s therefore vital ...


Identifying the Certifications and Standards That are Key to a Successful Hotel Technology Adoption ...

With an estimated total of more than 17.5 million guestrooms around the world, the global hospitality industry is undoubtedly a major market that attracts a multitude of diverse business types. Yet as with any industry seeking to attract additional growth, ensuring heightened service and experience quality is universally regarded as an essential component of running a successful and competitive business. This need alongside the inevitable trend of increasing guest expectations has resulted in th...


Working with Your Hotel Technology Solution Provider to Tackle Cybersecurity Risks

One of the leading targets for hackers has always appeared to have been hospitality industry-based businesses. With its information-rich databases often containing guest credit card numbers and other sensitive details, hotels in fact are only second to the retail sector with regards to the number of attacks experienced annually according to a PwC outlook report.


Tapping into the Power of Hotel Asset Management for Enhanced Efficiency, Cost Savings and Responsiv...

If one thing can be accurately predicted for the hospitality industry’s future, it is the inevitable rise in guest expectations for ever faster, more convenient and seamlessly personalized service. Yet at the same time, hotel operators and their teams are finding it increasingly difficult to deliver the higher quality experience their guests are seeking out. With more amenity offerings becoming available in order for industry businesses to stay competitive, hotel operations if anything have beco...


What the Rise of Bleisure Travel Means for Hotel Operations and Technology Adoption Strategies

With global market performance now back in full swing for much of the hospitality industry, it can be easy to assume that business is back to normal with the pandemic now behind us. Although for those who aim to stay on top of industry trends, the more accurate observation is that while guest bookings have returned to the industry in force, traveler preferences, needs and expectations have undoubtedly been impacted by the pandemic and continue to evolve in new and potentially promising direction...


A Look at What’s Next in Hotel Security Technology

The hotel industry is constantly evolving, and with the rapid advancement of technology, security measures are also undergoing significant transformations. As potential safety risks continue to increase in both number and ingenuity, industry solution providers are on the front lines of developing new technologies while improving older ones in order to provide hoteliers and their guests with a vital edge over would-be intruders.


Artificial Intelligence 101: How New Advances are Shifting the Hospitality Technology Landscape


Keeping Pace With the Evolving Capabilities and Potential of Hotel Mobile Keys

Since being introduced to hospitality-based businesses, mobile key technology has become a symbol that for much of the industry, represents the ultimate in enhanced guest convenience and instant service. Countless major hotel brands and independent properties alike have endeavored to incorporate the solution into their own operations in order to cater to the two thirds of guests now seeking the ability to gain guestroom access using personal devices as a secure digital key.


Discovering the Key to Overcoming Hotel Resource Issues Standing in the Way of Streamlined Operation...

Staff shortages may be the hotel industry’s most discussed challenge in recent months, but the topic can also be viewed as part of a larger issue where businesses overall are having to do more with less. With other concerns such as rising inflation and interest rates joining the staffing woes of hoteliers, many industry businesses are finding that keeping up with ever-increasing guest expectations is a struggle seemingly beyond reach.

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