How to Invest in Your Hotel’s Workforce to Ensure Heightened Loyalty, Productivity and Business Succ...
27. March 2024The hospitality industry is recognized for its dynamic and vibrant nature, yet it faces significant challenges in recruiting and retaining a dedicated workforce. 82 percent of hotels report staffing shortages while the industry as a whole continues to suffer from a 84.9 turnover rate. Despite these issues, it is clear that maintaining a productive and reliable workforce is essential to operating a successful hotel business in an era where achieving guest satisfaction is paramount and based on ev...